Privacy Policy
Ready Rooms collects the information you submit (name, contact details, housing needs, and related details depending on which form you use) to evaluate your request, identify potential housing providers, and follow up with you. We do not sell your personal information, and we do not use it to serve targeted advertising.
No mobile phone number or SMS opt-in data is shared with third parties or affiliates for their own marketing or promotional purposes. Where your number is shared with a housing provider, that sharing is solely so the provider can respond to your specific housing request - never sold, and never shared for a provider's own unrelated marketing.
This is a summary of our privacy practices. For the complete Privacy Policy - including what we collect, how it's used, how long it's retained, and your rights - see our full Privacy Policy.
For individuals and families requesting housing
By submitting a housing request to Ready Rooms, I confirm that:
- I am requesting housing-navigation and placement assistance from Ready Rooms.
- Ready Rooms may review my submitted information and identify potential housing providers.
- Ready Rooms may share my approved referral information with multiple housing providers for housing consideration.
- Those providers may contact me directly by phone, email, or text regarding availability, screening, tours, and move-in.
- Submitting a request does not guarantee housing, availability, acceptance, or placement. Housing providers make their own final acceptance decisions.
- Ready Rooms may contact me to verify referral outcomes, tours, and move-in.
- Ready Rooms may retain my submission, this consent record, my referral history, and placement outcome for operational and compliance purposes.
- Sensitive information about me is only shared with a provider when I specifically authorize it or when required under Ready Rooms' approved disclosure policy.
For individuals requesting home care information
By submitting a home care request to Ready Rooms, I confirm that:
- I am requesting information about home care options through Ready Rooms, and I understand Ready Rooms does not provide home care directly.
- My submitted information (name, phone, email if provided, city, state, and the care details I share) is reviewed by a Ready Rooms team member, who may follow up with me and, where appropriate, share my information with a home care provider or resource in Ready Rooms' network so they can contact me.
- Ready Rooms may contact me by phone, email, or text to follow up on this request.
- Submitting a request does not guarantee that home care will be found, is available, or is affordable, and does not guarantee any provider's acceptance.
- Ready Rooms may retain my submission and this consent record for follow-up and operational purposes.
For professionals submitting a referral
By submitting a referral to Ready Rooms, I confirm that:
- I have informed the client that Ready Rooms may share this referral with multiple housing providers.
- I have the client's permission, or documented authority, to submit and disclose this information.
- Providers may contact the client or the identified case manager directly, depending on the contact method I've selected.
- The information I am submitting is accurate to the best of my knowledge.
Ready Rooms Messaging Terms
This section applies to anyone who provides a phone number to Ready Rooms through any form on this site.
- Transactional/informational messages. If you provide a phone number, Ready Rooms and the housing or service providers it connects you with may call or text you about your specific request - availability, screening, tours, move-in, or referral status. This is part of the service you requested, not a separate opt-in.
- Promotional/marketing messages. Some forms include a separate, unchecked box to opt in to promotional texts (housing updates, resources, program information). Checking it is always optional and is never a condition of using Ready Rooms' services. You can opt in or out independently of the transactional messages above.
- Message frequency varies based on your requests and, if opted in, our promotional sending schedule.
- Message and data rates may apply, based on your mobile carrier and plan.
- Opt out of any texts at any time by replying STOP. You'll receive one final confirmation text and no further messages until you opt back in. Reply HELP for help, or contact us using the information below.
- Carriers are not liable for delayed or undelivered messages.
- See our Privacy Policy for how phone numbers and messaging data are used and, importantly, not shared.
General
This page reflects the current version of Ready Rooms' consent and terms for individuals seeking housing or home care information, and for referring professionals. For housing requests and professional referrals, submission timestamp, IP address, and the exact wording in effect at the time are recorded with every submission. For home care requests, submission timestamp and the exact wording in effect at the time are recorded; IP address is not stored with the record. Questions about this consent can be directed to info@readyrooms.org or (281) 949-8064.